1. Agreement to Terms
By accessing and using Snapshot's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Snapshot provides a platform for creating, customizing, and printing custom sports trading cards. Our service includes web-based design tools, templates, image processing, professional printing, and shipping services.
3. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:
- Safeguarding your account password and all activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
- Ensuring your contact information remains current
4. Content and Intellectual Property
Your Content
You retain ownership of the images and content you upload. By using our service, you grant us a license to:
- Process, modify, and enhance your images for card creation
- Store your content securely on our servers
- Use your content solely for providing our services to you
Our Content
Our templates, designs, logos, and proprietary technology remain our intellectual property. You may not:
- Copy or reproduce our templates outside of our service
- Reverse engineer or attempt to extract our proprietary designs
- Use our branding or intellectual property without written permission
5. Prohibited Uses
You may not use our service to:
- Upload content that violates any laws or infringes on others' rights
- Create cards with copyrighted sports team logos without permission
- Upload inappropriate, offensive, or harmful content
- Attempt to hack, disrupt, or damage our systems
- Resell or redistribute our templates or services
- Use automated tools to access our service without permission
6. Payment and Pricing
Our pricing is clearly displayed during the checkout process. By placing an order, you agree to:
- Pay all charges at the prices in effect when charges are incurred
- Pay applicable taxes and shipping fees
- Provide accurate billing and payment information
We reserve the right to change our prices at any time, but price changes will not affect orders already placed.
7. Order Processing and Fulfillment
When you place an order:
- We will send you an order confirmation email
- Production typically begins within 1-2 business days
- Standard production time is 2-3 business days plus shipping
- We will notify you when your order ships with tracking information
We reserve the right to refuse or cancel orders that violate our terms or contain prohibited content.
8. Refunds and Returns
Due to the custom nature of our products:
- All sales are final once production begins
- We will reprint or refund orders damaged during shipping
- We will correct errors that are our fault at no charge
- Refund requests must be submitted within 30 days of delivery
9. Privacy and Data Security
We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your information. We implement industry-standard security measures to protect your personal and payment information.
10. Disclaimers and Limitation of Liability
Our service is provided "as is" without warranties of any kind. We disclaim all warranties, whether express or implied. To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability will not exceed the amount you paid for our services
- We are not responsible for delays caused by shipping carriers or force majeure events
11. Indemnification
You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses arising from your use of our service, your content, or your violation of these terms.
12. Termination
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.
13. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service. Continued use of our service after changes constitutes acceptance of the new terms.
14. Governing Law
These terms are governed by the laws of Iowa, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts of Iowa.
15. Contact Information
If you have questions about these Terms of Service, please contact us:
Snapshot, LLC
Email: legal@makesnapshots.com
Address: Des Moines, Iowa, United States
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